Oct
06

10 worst tech decisions of all time

I frequently run across articles listing “worst decisions” made by business leaders. I once viewed those articles as writers taking cheap shots at people who have failed…and maybe they are to some extent. However, I now look at them as an opportunity to learn from past mistakes. Understanding where others went wrong may help you… Continue reading »

Dec
30

12 biggest tech failures of the last decade

I just saw an interesting article/slideshow highlighting the 12 biggest tech failures of the last decade. While I may not have agreed with everything in the list, I look at articles like these as a chance to learn from other’s mistakes. For example, I notice that a few of these failures were the result of… Continue reading »

Sep
23

IT Hall Of Shame, Part 2

InformationWeek recently published a follow-up to their popular “IT Hall of Shame” article, with another article: IT Hall of Shame, Part 2. This article lists some of the biggest flops and errors ever to grace the IT industry. While these articles are interesting, they provide us with opportunities to learn from other people’s mistakes. When… Continue reading »

Sep
16

The worst software bugs in history

“Sometimes it pays to stay in bed on Monday, rather than spending the rest of the week debugging Monday’s code.” –Dan Salomon Anyone who has ever worked in IT knows the pain of debugging, and is probably nodding in agreement to that quote. Debugging is often more time consuming than writing the code itself. Yet,… Continue reading »

Aug
02

How to drive customers away

Did you know that shoddy computer systems can actually drive customers away? Here’s an excellent example on consumerist.com, which illustrates how one company’s inept systems harmed business. In this case, it not only drove customers away, it drove those customers to warn other potential customers about them. I found one point particularly interesting about the… Continue reading »

Jul
02

How to alienate customers and create bad press

The internet is like a bullhorn for your customers. In the past, if an angry customer told their friends and family, a company might lose a few sales. Today, offend a customer at your own risk. Customers have access to social media, forums, and sites like Consumerist or Yelp to air their grievances. One miffed… Continue reading »

Jun
17

6 reasons why IT projects fail

A successful IT project is one that is delivered on time, at or under budget, and working as originally planned. According to the Standish group, only 32% of IT projects are considered successful. Believe it or not, that’s an improvement over years past. Why are most IT projects unsuccessful? I found a nice article entitled… Continue reading »

Jun
04

The IT hall of shame

Informationweek.com just put out an interesting list entitled, “The IT Hall of Shame“. It lists 10 of the biggest frauds, flops, and foibles in the tech industry. Most every entry on this list have one thing in common: They cost their respective companies a bunch of money. So, when you look through the list, ask… Continue reading »