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Same Day Close Rate -- 7 Days
This application is a graph that shows the percentage of tickets that were closed the same day that they were opened over the last seven days.
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Same Day Close Rate -- 30 Days
This application is a graph that shows the percentage of tickets that were closed the same day that they were opened over the last thirty days.
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Same Day Close Rate -- 365 Days
This application is a graph that shows the percentage of tickets that were closed the same day that they were opened over the last 365 days.
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Ticket Activity Month over Month
This application is a graph that contains the average number of new tickets for the last twelve months, based on the number of workdays in that month.
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Open Tickets
This application is a retrieval that displays all open tickets.
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