The IT department is unlike any other department due to the fact that technology is always changing. As technology evolves, IT professionals must learn new skills and deal with new challenges. I recently read a great article on Infoworld entitled “10 hard truths that IT must learn to accept,” that lists quite a few new challenges facing IT professionals today.
After reading that article, one point really stand out to me. Consumer gadgets in the workplace are here to stay. There’s no use fighting it. Instead, capitalize on this trend. If employees are using their own devices for work, make it easy for them. For example, you could create mobile versions of your web apps, and place them securely inside a mobile employee intranet. Employees could log in to the intranet via their own devices and instantly have access to important apps. If they want to work outside the office using their own devices, why not let them?
That’s just one idea, but there are plenty of ways to take advantage of this new trend. If you have any other ideas, I’d love to hear them.