The IT department is changing, that much is certain. With the rise of consumer gadgets in the workplace, cloud-based services, and the ever increasing flow of data, IT departments will never be the same. The question is: What are you doing about it?
Some people embrace these changes and use them to their advantage, while other businesses fight the inevitable changes that are taking place. They think, “Things are working fine the way they are–why change now?” The problem with this thinking is that it leads to waste. Many of the old methods of operating have been replaced by better, cheaper, and more efficient options.
For instance, at the recent Gartner Symposium, a Gartner VP/Research Analyst outlined “16 IT business practices that need to be killed.” Many of the processes he mentions are a direct result of IT departments using outdated methods and thought processes. In his words, “IT needs to free up time, money, and resources to get into this brave new world.”
I think it’s an interesting read and might challenge many long-held IT beliefs. Of course, if you could add anything to that list, I’d love to hear it.