If I took a poll, what do you think IT professionals would say is the biggest challenge facing IT departments today? One of the most common complaints I hear is this: There’s too much to do, but not enough resources to do it. There’s a never-ending stream of projects, but IT departments lack the time, money, staff, or skills to complete all of them.
This leads to bigger problems for individual IT professionals. Between handling current responsibilities, working overtime, and their busy family life, there’s no time to learn new tech skills. They may be great with mainframes, COBOL, RPG, etc…, but when someone asks for modern web or mobile apps, they’re stuck. How does an IT professional translate their skills to the current web/mobile world when there’s no time to learn new skills?
The good news: If you’re in this situation, you’re not stuck. Here’s a great story that explains how one IT department turned their current COBOL programmers into web developers. They found a way to accomplish their goals using their current resources.
Now, my opinion is based on comments I hear from individual IT professionals. However, if you want the educated opinion of a well-respected research firm, Gartner recently released a list of the top 10 biggest challenges facing IT. I can’t argue with anything on the list, though I do believe the challenge I mentioned above only compounds the challenges listed by Gartner.
I would be curious to hear from other IT professionals. What’s the biggest challenge facing your department? What are you doing to fix it?