Tell me, does your IT staff keep up with your business needs? Do they deliver necessary applications and capabilities when the business needs them? If so, congratulations! You’re in the minority.
For most companies, the answer to both of those questions is a resounding “No”. The IT staff feels overwhelmed with business demands. Users feel like the IT staff is too slow, and can’t keep up with the business.
In the past, that’s where the story ended. Users had no choice but to (begrudgingly) rely on the IT department.
That’s no longer the case, as evidenced by a growing practice called “Shadow IT”. What does that mean? Well, thanks to the rise of cloud-based software and services, users have other options. These days, users are bypassing the IT department to get the applications and capabilities they need.
Now, this could obviously cause serious security problems and needs to be addressed. But, I don’t think the answer lies in new policies, or even necessarily trying to stop it. Instead, focus on the root of the problem: Your IT department must find a way to better meet your user’s needs.
How can you possibly do that?
Here’s one idea: If you’re not already using one, a good web application development tool can make a huge impact. It lets your IT department deliver essential applications quickly, when the users need them. It also gives users a way to create their own web applications, eliminating the need to go out and find their own.
How do you find a good tool?
Just like anything, there are good development tools and there are bad development tools. How can you differentiate between the two before you buy? To help you find the good tools and avoid the bad tools, we’ve created a handy little guide entitled “7 essential elements of a good web application development tool.” I hope you find it useful.