{"id":11598,"date":"2019-02-13T11:26:05","date_gmt":"2019-02-13T17:26:05","guid":{"rendered":"https:\/\/www.mrc-productivity.com\/blog\/?p=11598"},"modified":"2022-11-22T13:28:13","modified_gmt":"2022-11-22T19:28:13","slug":"5-signs-that-your-business-technology-is-falling-behind","status":"publish","type":"post","link":"https:\/\/www.mrc-productivity.com\/blog\/2019\/02\/5-signs-that-your-business-technology-is-falling-behind\/","title":{"rendered":"5 signs that your business technology is falling behind"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-725\" src=\"https:\/\/www.mrc-productivity.com\/blog\/wp-content\/uploads\/2010\/11\/Education.jpg\" alt=\"Education\" width=\"76\" height=\"100\"><span style=\"font-size: 14px;\"><em>Summary: Technology is evolving faster than ever, and plays an increasingly important role in the business world. Is your company keeping up? In this article, we explore a few signs that your technology is falling behind.<\/em><\/span><br \/>\n<a name=\"20180321\"><\/a><!--more--><br \/>\nIf there\u2019s one constant in the world of technology, it\u2019s change. Modern technology is evolving faster than ever. <\/p>\n<p>For today&#8217;s business, this is both a blessing and a curse. On one hand, advancements in technology have simplified many aspects of running a business. New technologies have also opened up a world of possibilities.<\/p>\n<p>On the other hand, it\u2019s easy to fall behind. The technology you use today could easily be obsolete in a few years. If you\u2019re not paying attention, you could quickly find your business in catch-up mode. <\/p>\n<p>The scary part: Many businesses don\u2019t even realize that they\u2019re falling behind. They\u2019re so caught up in the day-to-day work, they\u2019re not keeping up with technology. Before they know it, their technology and processes are completely outdated. <\/p>\n<p>How can you know if your business technology is falling behind? While the list could be longer, here are 5 signs to watch:<\/p>\n<h3>You don\u2019t invest in training<\/h3>\n<p>As mentioned above, technology is always changing. With this change comes the need for new skills. <\/p>\n<p>Is your business keeping up? Ask yourself these questions: Do you offer training to your employees? Are you pushing them to learn modern skills?<\/p>\n<p>If not, your business will be run by people with increasingly outdated skills. This means you won\u2019t be able to take advantage of new technologies, unless you hire new talent. As explained below, once you fall into this trap, it\u2019s hard to escape. <\/p>\n<blockquote style=\"line-height: 1.7em; background-image: none; margin-left: 0; padding-left: 18px; height: auto;\"><p>\n\u201cThe fact about technology is that it\u2019s always evolving, which begs question: When are you ready to change?,\u201d asks Nate Masterson, CMO of <a href=\"https:\/\/www.mapleholistics.com\/blog\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red; font-weight: bold;\">Maple Holistics<\/span><\/a>. \u201cUpping your technology game is an unquestionable imperative. There will always be companies using better technology, and if you fall behind, you\u2019ll stay behind. With that said, it\u2019s important to grow at your own pace. If you introduce too much too fast, it\u2019ll be hard for your team to figure out what you actually need, and what bells and whistles are holding you back and costing you much-needed revenue. The moment your team starts settling into the routine, it\u2019s time to introduce a new element to propel your business forward.\u201d\n<\/p><\/blockquote>\n<h3>Your business relies on manual processes<\/h3>\n<p>Across the globe, employees waste hours of time every day on manual processes. These processes not only slow down the business, they&#8217;re also a warning sign: Their technology is falling behind. <\/p>\n<p>So, let me ask you a question: What percentage of your business runs on manual processes (that could and should be automated)? <\/p>\n<p>What do I mean? Here are a few questions to ask yourself:<\/p>\n<ul class=\"arrow-list colored\">\n<li>Do employees manually enter data into our systems?<\/li>\n<li>Does our business rely heavily on spreadsheets?<\/li>\n<li>Do we handle our workflow processes manually?<\/li>\n<\/ul>\n<p>I could go on, but these are just a few common areas that can be automated. Why is this so important? If not automated, these tasks waste time and keep your employees from more important jobs. In a business world that requires agility to compete, manual processes must be eliminated. <\/p>\n<blockquote style=\"line-height: 1.7em; background-image: none; margin-left: 0; padding-left: 18px; height: auto;\"><p>\n\u201cThe use of automation within businesses has gone up tremendously and it\u2019s because automation makes business easier and cheaper,\u201d says Tim Absalikov, co-founder, and CEO of <a href=\"https:\/\/www.lastingtrend.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red; font-weight: bold;\">Lasting Trend<\/span><\/a>. \u201cAutomating your customer service to an extent cost less than hiring many people to serve each one of your customer\u2019s needs, even the small repetitive things. This is where automation tools like chatbots come into play. Not only are they faster than humans at responding to questions but they will save you money and time when it comes to responding to common questions. Also if you still have someone who takes initial calls and routes them to where they need to go, there\u2019s technology that does this for you and it\u2019s usually built into most VoIP.\u201d\n<\/p><\/blockquote>\n<h3>You haven\u2019t deployed (efficient) analytics <\/h3>\n<p>Businesses have access to more data than ever before, and it\u2019s only growing. The problem is, many haven\u2019t deployed efficient ways to turn this data into meaningful information. <\/p>\n<p>What do I mean by \u201cefficient?\u201d <\/p>\n<p>Let me explain: I constantly run across businesses that think they\u2019re using data analytics or Business Intelligence (BI). But, their \u201cBI\u201d processes rely heavily on spreadsheets and manual data entry. Or, their reporting still runs through their IT department&#8211;creating a bottleneck. <\/p>\n<p>While these methods may eventually deliver information, they\u2019re incredibly inefficient. Generating reports or gaining access to important data may take days. As we generate more and more data, businesses must figure out how to efficiently turn this data into insights. If not, they\u2019ll slowly fall behind their competitors. <\/p>\n<blockquote style=\"line-height: 1.7em; background-image: none; margin-left: 0; padding-left: 18px; height: auto;\"><p>\n\u201cBusiness should be using Data Analytics to increase revenue growth and reduce business expenses,\u201d says Ramesh Dontha is Managing Partner and Editor-In-Chief at <a href=\"https:\/\/digitaltransformationpro.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red; font-weight: bold;\">Digital Transformation Pro<\/span><\/a>. \u201cData analytics has been around for quite some time but there are latest tools that provide cheaper and faster data analytics on customers, suppliers, products, revenue sources and many more business functions. <\/p>\n<p>Data Analytics provides key insights into customer purchase patterns, lost sales opportunities, customer acquisition processes to name a few just on the revenue side. If a business is not leveraging data analytics, they&#8217;ll be relegated to the back.\u201d\n<\/p><\/blockquote>\n<h3>Delivering new business applications is a slow process<\/h3>\n<p>In the past, application development was a time-consuming and difficult process. Businesses used a \u201cwaterfall\u201d approach, where they gathered requirements and built the entire application from start to finish.<\/p>\n<p>There were a few problems with this method. First, it was slow. Building custom applications from the ground up would often take months of work.<\/p>\n<p>Second, it lacked feedback during the process. The processes didn\u2019t allow for a feedback loop to ensure things were moving in the right direction. If the end result didn\u2019t meet the user\u2019s expectations, many hours of development were wasted.<\/p>\n<p>Why is this approach outdated? As mentioned above, speed is the name of the game in today\u2019s business world. According to a Forrester study, development speed plays a crucial role in your company\u2019s future competitiveness. \u201cThe software you deploy, and especially the custom software you create, will increasingly be part of your competitive edge,\u201d explains the study. \u201cCompanies that are able to innovate quickly with software will out-compete traditional market leaders.\u201d<\/p>\n<blockquote style=\"line-height: 1.7em; background-image: none; margin-left: 0; padding-left: 18px; height: auto;\"><p>\n\u201cThese days, development speed is critically important on a couple of levels,\u201d explains Tyler Wassell, Software Development Manager at <a href=\"https:\/\/www.mrc-productivity.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red; font-weight: bold;\">mrc<\/span><\/a>. First, users expect solutions almost immediately. If your IT department can\u2019t keep up with the demand, the users will often find their own solutions\u2014in the form of third-party SaaS tools or development software. Second, development speed is directly correlated with business agility. If you can deliver solutions in days or weeks instead of months, your business can operate more efficiently. These are two big reasons why low-code development software adoption is growing so quickly right now. Businesses realize they need to improve development speed to keep up with the competition.\u201d\n<\/p><\/blockquote>\n<h3>You don\u2019t have a TSL\/SSL certificate on your website<\/h3>\n<p><figure id=\"attachment_7341\" aria-describedby=\"caption-attachment-7341\" style=\"width: 320px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7341\" src=\"https:\/\/www.mrc-productivity.com\/blog\/wp-content\/uploads\/2019\/02\/https.jpg\" alt=\"\" width=\"320\" height=\"128\"><figcaption id=\"caption-attachment-7341\" class=\"wp-caption-text\">photo credit: <a href=\"https:\/\/pixabay.com\/en\/https-web-page-internet-security-3344700\/\">skylarvision<\/a> via <a href=\"https:\/\/pixabay.com\/\">Pixabay<\/a> <a href=\"http:\/\/creativecommons.org\/licenses\/by-sa\/2.0\/\">cc<\/a><\/figcaption><\/figure>In <a href=\"https:\/\/www.wired.com\/story\/google-chrome-https-not-secure-label\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red; font-weight: bold;\">June of last year<\/span><\/a>, Google released an update to their Chrome browser. They now label \u201cnon-HTTPS\u201d sites as \u201cNot Secure.\u201d If your website doesn\u2019t have a TSL certificate (formerly SSL) installed, it will display an error. <\/p>\n<p>If your business has a website (and I sure hope it does), this is information you can\u2019t ignore. Why? It&#8217;s a sign that your business is falling behind on a couple of levels. <\/p>\n<p>First, you aren\u2019t keeping up with security requirements. Without TSL\/SSL certificates, information submitted on your website isn&#8217;t encrypted&#8211;which puts your prospect&#8217;s and customer&#8217;s data at risk.<\/p>\n<p>Second, you give the appearance of being outdated to your website visitors. Imagine what happens when prospects and customers visit your website and notice the \u201cNot Secure\u201d label. Not only does it make your business look bad, it can drive away prospects.<\/p>\n<blockquote style=\"line-height: 1.7em; background-image: none; margin-left: 0; padding-left: 18px; height: auto;\"><p>\n\u201cOne of the simplest and most essential technologies in 2019 is a Transport Layer Security (TSL) certificate on your business\u2019 website,\u201d says Todd Boutte, tech expert and president of technology &#038; operations at <span style=\"color: red; font-weight: bold;\">EVAN<\/span>. \u201cThis technology (formerly SSL) secures and protects all data sent and received by your website\u2014most importantly, passwords and credit card numbers. Modern web browsers now flag websites as \u201cunsafe\u201d if they do not have an active TSL certificate, yet many businesses still do not have one.<\/p>\n<p>Business owners should check with their web host or domain registrar immediately to make sure their sites are protected. At minimum, a site designated as \u201cunsafe\u201d has the potential to drive away customers. In the near future, sites without a TSL certificate will likely be completely blocked by all web browsers and businesses and will be effectively erased from the internet.\u201d\n<\/p><\/blockquote>\n<h3>Summary<\/h3>\n<p>These are just a few signs that your business technology is falling behind, but the list could be much longer. Would you add anything to this list? Feel free to comment below!<\/p>\n<div id=\"sendgrid_nlvx_widget-2\" class=\"widget widget_sendgrid_nlvx_widget\" style=\"padding-bottom: 10px;width: auto;text-align: center;background-color: #edeff4;border: 1px solid #d1d1d1\">\r\n\r\n<h3 class=\"widget-title\" style=\"font-size: 18px;margin-top: 28px;font-weight: 400;margin-bottom:25px\">If you enjoyed this article, sign up for email updates<\/h3>\r\n<p>Sign up below, and we'll notify you of new blog articles via email. We value your privacy and will never share or sell your information. To learn more about how we handle data, please review our <a href=\"https:\/\/www.mrc-productivity.com\/about\/privacy.html\">privacy policy<\/a>.\r\n\r\n\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Summary: Technology is evolving faster than ever, and plays an increasingly important role in the business world. Is your company keeping up? In this article, we explore a few signs that your technology is falling behind.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","slim_seo":{"title":"5 signs that your business technology is falling behind - mrc&#039;s Cup of Joe Blog","description":"Summary: Technology is evolving faster than ever, and plays an increasingly important role in the business world. Is your company keeping up? 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