{"id":5179,"date":"2012-12-18T07:08:20","date_gmt":"2012-12-18T13:08:20","guid":{"rendered":"http:\/\/www.mrc-productivity.com\/blog\/?p=5179"},"modified":"2022-11-22T11:24:58","modified_gmt":"2022-11-22T17:24:58","slug":"3-new-realities-it-must-learn-to-accept","status":"publish","type":"post","link":"https:\/\/www.mrc-productivity.com\/blog\/2012\/12\/3-new-realities-it-must-learn-to-accept\/","title":{"rendered":"3 new realities IT must learn to accept"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.mrc-productivity.com\/blog\/wp-content\/uploads\/2010\/11\/Education.jpg\" alt=\"Education\" title=\"Education\" width=\"76\" height=\"100\" class=\"alignleft size-full wp-image-725\" \/>How would you describe your IT department?  Are they innovators, laggards, or somewhere in between?  In case you\u2019re unfamiliar with those terms, they come from the <a onclick=\"_gaq.push(['_trackEvent', 'Blog', 'Outside Link', '20121218_3NewRealitiesITMustAccept_Wikipedia']);\" href=\"http:\/\/en.wikipedia.org\/wiki\/Technology_adoption_lifecycle\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red; font-weight: bold;\">technology adoption lifecycle<\/span><\/a> concept&#8211;a sociological model developed in the 50\u2019s that describes the adoption or acceptance to new products or innovations.  <\/p>\n<p>While that concept is generally applied to consumers, I believe it just as easily applies to IT departments. <\/p>\n<p>Every major technological shift comes with varying levels of acceptance among IT departments.  Some drive new trends (innovators). Some welcome new trends with open arms (early adopters).  Others sit back and wait to see what everyone else is going to do (majority).  Still others are reluctant to change, with some even actively fighting it (laggards).  <\/p>\n<p>That being said, some trends are out of your control.  These trends are driven by consumers.  It doesn\u2019t matter which category your IT department falls under&#8211;you must adapt.  In fact, you could refer to these as more than just trends.  They\u2019re realities.  In other words, they\u2019re not up for debate.  You can\u2019t sit back and wait to see what others will do.  You can\u2019t refuse to change.  <\/p>\n<p>What are these realities?  While I\u2019m sure there are more, I\u2019ve put together a short list of 3 realities that your IT department must learn to accept: <a name=\"20121217\"><\/a><!--more--><\/p>\n<h3>1. The PC is on the decline<\/h3>\n<p>As was <span style=\"color: red; font-weight: bold;\">widely reported<\/span> a couple of months back, PC sales recently dropped by their largest margin since 2001.  Analysts predict this trend will continue, as consumers move towards the ever-growing tablet and smartphone markets.<\/p>\n<p>What does this mean?  It means application development is becoming far more complex.  You no longer know how users will access your applications.  Maybe they\u2019ll use a PC.  Maybe they\u2019ll use a tablet.  Maybe they\u2019ll use a smartphone.  There\u2019s no way to control it.<\/p>\n<p>Application development must adapt to this new reality.  Developers must build applications that work across all devices and browsers, not just on PCs.  <\/p>\n<p>If you\u2019re looking for ways to address this problem, you have a couple of options.  The first is a concept called \u201c<a onclick=\"_gaq.push(['_trackEvent', 'Blog', 'Outside Link', '20121218_3NewRealitiesITMustAccept_ResponsiveDesign']);\" href=\"http:\/\/www.smashingmagazine.com\/responsive-web-design-guidelines-tutorials\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red; font-weight: bold;\">responsive design<\/span><\/a>\u201d, which involves building applications with fluid layouts that adjust to the device\u2019s screen size.  The second concept involves building customized mobile and tablet presentation layers for each application, <a onclick=\"_gaq.push(['_trackEvent', 'Blog', 'Inside Link', '20121218_3NewRealitiesITMustAccept_Mobile']);\" href=\"https:\/\/www.mrc-productivity.com\/research\/Videos\/VideoMobile.html\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red; font-weight: bold;\">as described in this video<\/span><\/a>. It leaves you with applications that truly look native across all devices.<\/p>\n<h3>2. You\u2019re not the only game in town<\/h3>\n<p>In the past, IT departments were the guardians of technology within the business.  Technology was a scarce resource&#8211;one that IT controlled completely.  Unfortunately, this power created a \u201cculture of No\u201d among many IT departments.  Because users had no other option, IT was quick to deny their requests.<\/p>\n<p>Times have changed.  IT isn\u2019t the only game in town.  When the IT department stands in their way, end users can now bypass IT entirely&#8211;often turning to SaaS options for the capabilities they need.  This is creating a growing phenomenon known as &#8220;Shadow IT.&#8221;<\/p>\n<p>What does this mean for IT? They must accept the reality that users have choices.  If the IT department is viewed as a barrier to progress, it will be bypassed.  These days, it\u2019s more important than ever that IT departments abandon the \u201cculture of No\u201d, and actively work with end users to solve their problems. That is one of the biggest ways IT can curb the <a onclick=\"_gaq.push(['_trackEvent', 'Blog', 'Inside Link', '20121218_3NewRealitiesITMustAccept_ShadowIT']);\" href=\"https:\/\/www.mrc-productivity.com\/blog\/2012\/11\/3-ways-it-causes-shadow-it-and-how-to-fix-it\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red; font-weight: bold;\">Shadow IT problem<\/span><\/a>.<\/p>\n<h3>3. Employees will use their own devices (and you can\u2019t stop it)<\/h3>\n<p>According to a <a onclick=\"_gaq.push(['_trackEvent', 'Blog', 'Outside Link', '20121218_3NewRealitiesITMustAccept_BYODSurvey']);\" href=\"http:\/\/www.forbes.com\/sites\/markfidelman\/2012\/05\/02\/the-latest-infographics-mobile-business-statistics-for-2012\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red; font-weight: bold;\">recent survey<\/span><\/a>, 81% of employees use a personal device for business use.  As smartphone and tablets gain market share, consumer devices in the workplace will become the norm.<\/p>\n<p>Unfortunately, many businesses take the wrong approach to BYOD.  They view it as a threat&#8211;something that must be stopped.  They\u2019re halfway right: If approached from a device-only perspective, BYOD is quite dangerous.<\/p>\n<p>What\u2019s the answer?  Dell\u2019s Software CIO explains it beautifully in this <span style=\"color: red; font-weight: bold;\">CIO article<\/span>: BYOD isn\u2019t about the devices.  It\u2019s about access to your data.  Control the data access, and you won\u2019t have to worry about the devices, as <span style=\"color: red; font-weight: bold;\">outlined in this article<\/span>.<\/p>\n<h3>Wrap up<\/h3>\n<p>While every IT department approaches new trends differently, consumer-driven trends are largely out of IT\u2019s control.   While some IT departments try to fight these new realities, it\u2019s usually a waste of time.  The best option: Figure out how your IT department can adapt to these changes, and how you can use them to improve business.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How would you describe your IT department? Are they innovators, laggards, or somewhere in between? In case you\u2019re unfamiliar with those terms, they come from the technology adoption lifecycle concept&#8211;a sociological model developed in the 50\u2019s that describes the adoption or acceptance to new products or innovations. While that concept is generally applied to consumers, &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.mrc-productivity.com\/blog\/2012\/12\/3-new-realities-it-must-learn-to-accept\/\"> <span class=\"screen-reader-text\">3 new realities IT must learn to accept<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","slim_seo":{"title":"3 new realities IT must learn to accept - mrc&#039;s Cup of Joe Blog","description":"How would you describe your IT department? Are they innovators, laggards, or somewhere in between? In case you\u2019re unfamiliar with those terms, they come from th"},"footnotes":""},"categories":[8],"tags":[33],"class_list":["post-5179","post","type-post","status-publish","format-standard","hentry","category-education","tag-tech-trends"],"_links":{"self":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts\/5179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/comments?post=5179"}],"version-history":[{"count":11,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts\/5179\/revisions"}],"predecessor-version":[{"id":14018,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts\/5179\/revisions\/14018"}],"wp:attachment":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/media?parent=5179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/categories?post=5179"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/tags?post=5179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}