{"id":6713,"date":"2013-08-20T09:21:30","date_gmt":"2013-08-20T14:21:30","guid":{"rendered":"http:\/\/www.mrc-productivity.com\/blog\/?p=6713"},"modified":"2022-11-22T10:57:01","modified_gmt":"2022-11-22T16:57:01","slug":"7-things-every-it-leader-should-know-about-mobile","status":"publish","type":"post","link":"https:\/\/www.mrc-productivity.com\/blog\/2013\/08\/7-things-every-it-leader-should-know-about-mobile\/","title":{"rendered":"7 things every IT leader should know about mobile"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.mrc-productivity.com\/blog\/wp-content\/uploads\/2010\/11\/Education.jpg\" alt=\"Education\" width=\"76\" height=\"100\" class=\"alignleft size-full wp-image-725\" \/>Can you believe that smartphones (as we know them today) have only been in existence for slightly over 6 years? Yet, despite their relatively short existence, user adoption in the U.S. has already <a href=\"http:\/\/www.emarketer.com\/Article\/Smartphone-Adoption-Tips-Past-50-Major-Markets-Worldwide\/1009923\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;font-weight: bold\">surpassed 50%<\/span><\/a>. That sort of growth is absolutely incredible. <\/p>\n<p>The mobile trend isn\u2019t confined to the consumer world either. Over the past couple of years, we\u2019ve really seen mobile usage and mobile apps gain traction in the enterprise. This will only increase in the coming years.<\/p>\n<p>The explosive growth of mobile puts CIOs and IT leaders in a tricky spot, as they\u2019re forced to adapt to this major trend on the fly. They&#8217;re stuck figuring out how their companies can best capitalize on the advantages of mobile while avoiding the drawbacks. <\/p>\n<p>So, what must IT leaders understand about mobile? Today, I\u2019d like to help answer that question. I\u2019ve compiled a list of things every IT leader should understand about mobile, which you can find below:<br \/>\n<a name=\"20130819\"><\/a><!--more--><\/p>\n<h3>1. You don\u2019t have a choice<\/h3>\n<div class=\"alignright\">\n<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.mrc-productivity.com\/blog\/wp-content\/uploads\/2013\/06\/small_4773693893-150x150.jpg\" alt=\"Mobile\" width=\"150\" height=\"150\" class=\"alignleft size-thumbnail wp-image-6241\" \/><br \/>\n<i class=\"alignright\" style=\"clear: both; width: 160px;\">photo credit: <a href=\"http:\/\/www.flickr.com\/photos\/blakespot\/4773693893\/\">blakespot<\/a> via <a href=\"http:\/\/photopin.com\">photopin<\/a> <a href=\"http:\/\/creativecommons.org\/licenses\/by\/2.0\/\">cc<\/a><\/i>\n<\/div>\n<p>The rise of mobile reminds me of the rise of the web. Some companies recognized the potential immediately, and moved toward the web. Others waited to see if it would catch on. Those who waited struggled to catch up once they realized the importance of the web. Mobile is the same way: You don\u2019t have a choice. It\u2019s here to stay.<\/p>\n<p>What does that mean? Does that mean your company must build native mobile apps? No. As I\u2019ve <a href=\"https:\/\/www.mrc-productivity.com\/research\/mobile-guide.html\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;font-weight: bold\">mentioned before<\/span><\/a>, native apps aren&#8217;t always the best approach for business. <\/p>\n<p>That being said, you must address the fact that we now live in a multi-screened world. You must recognize that people will increasingly access your web site and web apps using mobile devices. These days, you must consider mobile when building web apps and\/or web sites for your business.<\/p>\n<p>How? We\u2019ll cover that in the next section.<\/p>\n<h3>2. Responsive\/Adaptive design is the future<\/h3>\n<p>You\u2019ve probably heard about the concept of \u201cresponsive design\u201d. If not, you certainly will in the coming years. Responsive (and adaptive) design is the future of business web site and web app design. But, what does it mean?<\/p>\n<blockquote style=\"background-image: none; margin-left: 0; padding-left: 18px;\"><p>\nJames Carlson, Chief Product Officer at <span style=\"color: red;font-weight: bold\">Questis<\/span>, explains the concept and importance of responsive design: \u201cResponsive web design allows your business to create and publish content in a way that adapts to every screen size.  This means a single website can be published, updated and accessed on televisions, desktop computers, tablets and phones while providing a great user experience. Mobile devices accessing the internet grew 55% in 2012 and mobile device access is expected to eclipse desktop access before 2015.  Not only does building a responsive website today mean that your business is prepared for the future, but it also gives you more time to focus on what matters: responding to your customers.\u201d\n<\/p><\/blockquote>\n<p>Adaptive design is similar, yet slightly different. While responsive design creates a single HTML page that adapts to every screen size, adaptive design delivers a different HTML page depending on the device. For instance, a single web application may have 3 separate presentation (HTML) layers: One for PCs, one for tablets, and one for smartphones. Logic placed in the application identifies the user\u2019s device and displays the correct layer. For example, visit <a href=\"http:\/\/www.crazybikes.com\/mrcjava\/servlet\/CRAZYBIKES.I00010s\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;font-weight: bold\">this web app<\/span><\/a> from different devices and notice how it looks and acts different.<\/p>\n<h3>3. Security risks are evolving<\/h3>\n<div class=\"alignright\">\n<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.mrc-productivity.com\/blog\/wp-content\/uploads\/2013\/08\/small_8627901200.jpg\" alt=\"Security\" width=\"175\" height=\"175\" class=\"alignleft size-full wp-image-6722\" \/><br \/>\n<i class=\"alignright\" style=\"clear: both; width: 160px;\">photo credit: ePublicist via <a href=\"http:\/\/photopin.com\">photopin<\/a> <a href=\"http:\/\/creativecommons.org\/licenses\/by-nd\/2.0\/\">cc<\/a><\/i>\n<\/div>\n<p>A <a href=\"http:\/\/www.checkpoint.com\/downloads\/products\/check-point-mobile-security-survey-report2013.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;font-weight: bold\">study released by Checkpoint<\/span><\/a> highlights some startling facts about mobile security. The study finds that:<\/p>\n<ul>\n<li>79% of companies had a mobile security incident in the past year<\/li>\n<li>52% of large companies say the cost of mobile security incidents last year exceeded $500,000<\/li>\n<li>66% say that careless employees pose a greater risk than hackers<\/li>\n<\/ul>\n<p>With mobile devices, security must evolve. Of course, the need for secure applications still exists, but mobile opens up a whole new security nightmare: Careless users. Not only do mobile devices pose a greater risk for theft or loss, many users don\u2019t practice proper security habits. If these users store sensitive business data on their mobile devices, they place your company at risk.<\/p>\n<p>How can you fight this growing security risk? Here\u2019s one piece of advice: Users need proper education. Many just don\u2019t understand good security practices, or what they should and shouldn\u2019t be doing with their mobile devices. Companies must make a better effort to educate their users about best practices regarding the use of personal devices for business.<\/p>\n<h3>4. Controlling the device is a losing game<\/h3>\n<p>Taking the previous point one step further, many IT departments attempt to control or secure user devices. The problem: Unless you work for a small company, trying to secure every device is extremely difficult and time-consuming. The better approach: Treat the devices as a doorway to the data, not the destination. <\/p>\n<blockquote style=\"background-image: none; margin-left: 0; padding-left: 18px;\"><p>\n\u201cThe first advice for someone planning for mobile that comes to my mind is to think of a mobile device as a thin client the user carries around with them,\u201d explains Miles Leacy, Managing Principal at <a href=\"http:\/\/themacadmin.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;font-weight: bold\">The Mac Admin<\/span><\/a>. \u201cThese devices are generally not used for intensive processing tasks and storage is typically limited. These devices are superbly well suited to accessing and entering information into a system that processes the data elsewhere. I would advise to stop caring so much about securing the device, but care more about securing your organization&#8217;s proprietary data through secure web or native apps.\u201d\n<\/p><\/blockquote>\n<h3>5. Users are already overwhelmed with apps<\/h3>\n<p>If you opt to create mobile business apps, consider this: A study from last year found that the average smartphone user has 41 apps installed on their device&#8211;and that sounds a bit low to me. How will your business compete with all of the existing apps on the user\u2019s phone? How will your app deliver important alerts to the user when they\u2019re already receiving alerts from other apps?<\/p>\n<blockquote style=\"background-image: none; margin-left: 0; padding-left: 18px;\"><p>\n\u201cUsers are overwhelmed with mobile apps,\u201d says Steve Mock, COO of <a href=\"http:\/\/www.metricinsights.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;font-weight: bold\">Metric Insights<\/span><\/a>. \u201cHow many mobile apps do you have on your phone and how many do you actually use on a regular basis? Your business mobile app will be lost in the shuffle if you don&#8217;t do one of two things: (1) create an alerting mechanism that avoids alert fatigue. With alert fatigue, users will eventually tune out the alerts they do receive. Or, (2), drive them to the application through some other means when it is important for them to go there.\u201d\n<\/p><\/blockquote>\n<h3>6. Mobile revolves around change<\/h3>\n<p>I remember even ten years ago, many businesses struggled to keep up with technology trends. These days, that task is harder than ever. With mobile, it\u2019s like someone pressed the \u201cfast-forward\u201d button on technology.<\/p>\n<p>Mobile revolves around change. As I\u2019ve stated before, it\u2019s the <span style=\"color: red;font-weight: bold\">fastest growing trend in history<\/span>. The hot new smartphone released today is outdated in 6 months. New operating systems crop up on a regular basis. Every year brings new mobile features and capabilities.<\/p>\n<blockquote style=\"background-image: none; margin-left: 0; padding-left: 18px;\"><p>\n&#8220;Technology and the way we use it is ever-changing,&#8221; says Carson Conant, CEO of <a href=\"http:\/\/www.mediafly.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;font-weight: bold\">Mediafly<\/span><\/a>. &#8220;It is a living organism in flux. You need to revisit your needs, security, hardware, etc. every six months at the very least. These check-ins will keep your enterprise mobility solutions working for you. Failure to consistently reevaluate your enterprise mobility solution is the quickest route to obsolescence.&#8221;\n<\/p><\/blockquote>\n<p>This constant change puts an added burden on IT leaders. In the next few years, the need for IT speed will become more important than ever, as IT departments constantly evolve their applications (and skills) to keep step with the quickening pace of technology.<\/p>\n<h3>7. It doesn\u2019t stop here<\/h3>\n<p>If you\u2019re already overwhelmed with the rise of mobile, here\u2019s the really scary part: Mobile is just the beginning. The next big trend on the horizon: The internet of things. Soon, most everything will connect to the web. Your TV, your car, your house&#8230;you name it. <\/p>\n<p>How can you prepare for the internet of things? Build apps for the web. Let\u2019s face it: You don\u2019t know what platform different devices will use in the future. But, they will use the web. Building apps for the web prepares your company for both the present and the future.<\/p>\n<h3>Wrap up<\/h3>\n<p>Over the next few years, I believe we\u2019ll see a massive push towards mobile in the enterprise. As an IT leader, you must make sure that your company is primed to not only capitalize on mobile, but adapt to the rapidly changing mobile landscape. <\/p>\n<p>So, what do you think? Would you add anything to the list above. If so, I\u2019d love to hear it in the comments. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Can you believe that smartphones (as we know them today) have only been in existence for slightly over 6 years? Yet, despite their relatively short existence, user adoption in the U.S. has already surpassed 50%. That sort of growth is absolutely incredible. The mobile trend isn\u2019t confined to the consumer world either. Over the past &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.mrc-productivity.com\/blog\/2013\/08\/7-things-every-it-leader-should-know-about-mobile\/\"> <span class=\"screen-reader-text\">7 things every IT leader should know about mobile<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","slim_seo":{"title":"7 things every IT leader should know about mobile - mrc&#039;s Cup of Joe Blog","description":"Can you believe that smartphones (as we know them today) have only been in existence for slightly over 6 years? Yet, despite their relatively short existence, u"},"footnotes":""},"categories":[8],"tags":[34,35],"class_list":["post-6713","post","type-post","status-publish","format-standard","hentry","category-education","tag-mobile","tag-mobile-apps"],"_links":{"self":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts\/6713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/comments?post=6713"}],"version-history":[{"count":23,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts\/6713\/revisions"}],"predecessor-version":[{"id":13857,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts\/6713\/revisions\/13857"}],"wp:attachment":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/media?parent=6713"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/categories?post=6713"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/tags?post=6713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}