{"id":7997,"date":"2014-05-26T14:41:10","date_gmt":"2014-05-26T19:41:10","guid":{"rendered":"http:\/\/www.mrc-productivity.com\/blog\/?p=7997"},"modified":"2022-11-22T10:26:32","modified_gmt":"2022-11-22T16:26:32","slug":"check-out-this-live-helpdesk-calendar-demo","status":"publish","type":"post","link":"https:\/\/www.mrc-productivity.com\/blog\/2014\/05\/check-out-this-live-helpdesk-calendar-demo\/","title":{"rendered":"Check out this live helpdesk calendar demo"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.mrc-productivity.com\/blog\/wp-content\/uploads\/2010\/11\/Education.jpg\" alt=\"Education\" width=\"76\" height=\"100\" class=\"alignleft size-full wp-image-725\" \/><span style=\"font-size: 14px;\"><em>Summary: This live helpdesk calendar demo highlights some of the capabilities included in m-Power&#8217;s new display and maintain calendar template. Check out the demo to see the wide variety of features included with this new template.<\/em><\/span><br \/>\n<a name=\"20140523\"><\/a><!--more--><br \/>\nWe released a new calendar template last month that includes some pretty impressive features. The new display and maintain calendar template lets m-Power developers create a variety of calendar applications, such as:<\/p>\n<ul>\n<li>Helpdesk calendars<\/li>\n<li>Shipping calendars<\/li>\n<li>Internal employee calendars<\/li>\n<li>and much more<\/li>\n<\/ul>\n<h3>Live Demo<\/h3>\n<p>To give you a brief glimpse of the possibilities, I\u2019d like to show you a live helpdesk calendar demo we created with the new calendar template. This helpdesk calendar comes with features like:<\/p>\n<ul>\n<li>Built-in maintenance feature to quickly edit events<\/li>\n<li>Month, week, and day calendar views<\/li>\n<li>Drag and drop to easily reschedule events<\/li>\n<li>Color-coded helpdesk tickets to identify open\/pending\/closed tickets<\/li>\n<li>and more<\/li>\n<\/ul>\n<p>You can check out the live <a onclick=\"_gaq.push(['_trackEvent', 'Blog', 'Inside Link', 'Helpdesk Demo']); \" href=\"https:\/\/www.mrc-productivity.com\/mrcjava\/servlet\/HELPPORTAL.M00010s\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;font-weight: bold\">helpdesk calendar demo right here<\/span><\/a>. Try moving some of the tickets around, closing tickets, or clicking on any date to create a new help ticket.<\/p>\n<h3>How to use this calendar in your business<\/h3>\n<p>If you\u2019re an m-Power customer, you already have access to this new template. If you\u2019re not, but would like to create a calendar like this for your company, check out <a onclick=\"_gaq.push(['_trackEvent', 'Blog', 'Inside Link', 'mPower']); \" href=\"https:\/\/www.mrc-productivity.com\/Products\/index.html\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;font-weight: bold\">m-Power<\/span><\/a>. To get a better idea how m-Power works, you can <a onclick=\"_gaq.push([&#039;_trackEvent&#039;, &#039;Blog&#039;, &#039;Inside Link&#039;, &#039;Trial&#039;]); \" href=\"https:\/\/www.mrc-productivity.com\/aw\/test-drive.html\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;font-weight: bold\">sign up for a free trial right here<\/span><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summary: This live helpdesk calendar demo highlights some of the capabilities included in m-Power&#8217;s new display and maintain calendar template. Check out the demo to see the wide variety of features included with this new template.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","slim_seo":{"title":"Check out this live helpdesk calendar demo - mrc&#039;s Cup of Joe Blog","description":"Summary: This live helpdesk calendar demo highlights some of the capabilities included in m-Power's new display and maintain calendar template. Check out the de"},"footnotes":""},"categories":[8],"tags":[36],"class_list":["post-7997","post","type-post","status-publish","format-standard","hentry","category-education","tag-web-applications"],"_links":{"self":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts\/7997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/comments?post=7997"}],"version-history":[{"count":5,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts\/7997\/revisions"}],"predecessor-version":[{"id":13729,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts\/7997\/revisions\/13729"}],"wp:attachment":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/media?parent=7997"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/categories?post=7997"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/tags?post=7997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}