{"id":8279,"date":"2014-09-01T13:53:34","date_gmt":"2014-09-01T18:53:34","guid":{"rendered":"http:\/\/www.mrc-productivity.com\/blog\/?p=8279"},"modified":"2021-10-14T11:25:51","modified_gmt":"2021-10-14T16:25:51","slug":"3-signs-of-good-business-intelligence-software","status":"publish","type":"post","link":"https:\/\/www.mrc-productivity.com\/blog\/2014\/09\/3-signs-of-good-business-intelligence-software\/","title":{"rendered":"3 signs of good Business Intelligence software"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-725\" alt=\"Education\" src=\"https:\/\/www.mrc-productivity.com\/blog\/wp-content\/uploads\/2010\/11\/Education.jpg\" width=\"76\" height=\"100\" \/><span style=\"font-size: 14px;\"><em>Summary: Over the past few years, we&#8217;ve seen an explosion in BI tools. But, with all of these available BI solutions to choose from, how do you know which options are any good? Here are 3 ways to separate the good from the bad.<\/em><\/span><br \/>\n<a name=\"20140826\"><\/a><!--more--><br \/>\nBusiness Intelligence (BI) solutions come in all shapes and sizes. Some emphasize architecture, while others tout their flashy  interface. Some cost hundreds of thousands of dollars, while  others cost hundreds.<\/p>\n<p>With all of these options, how do you separate the good from the bad?<\/p>\n<p>It boils down to a few key areas. Here are 3 signs to look for:<\/p>\n<h3>1. Evolution<\/h3>\n<figure id=\"attachment_8291\" aria-describedby=\"caption-attachment-8291\" style=\"width: 240px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.mrc-productivity.com\/blog\/wp-content\/uploads\/2014\/09\/small_3191664147.jpg\" alt=\"photo credit: kevin dooley via photopin cc\" width=\"240\" height=\"160\" class=\"size-full wp-image-8291\" \/><figcaption id=\"caption-attachment-8291\" class=\"wp-caption-text\">photo credit: <a href=\"https:\/\/www.flickr.com\/photos\/pagedooley\/3191664147\/\">kevin dooley<\/a> via <a href=\"http:\/\/photopin.com\">photopin<\/a> <a href=\"http:\/\/creativecommons.org\/licenses\/by\/2.0\/\">cc<\/a><\/figcaption><\/figure>\n<p>How has the software evolved since its release? If left alone, even the most advanced BI solution becomes outdated in just a few short years. <\/p>\n<p>A good BI solution receives constant enhancements. It always remains current with the latest technology and trends.<\/p>\n<p>Constant evolution also points to the vendor\u2019s commitment to the product. Some rarely update their products so they can sell you a new product a few years down the road. Others constantly enhance their product so it always remains current. <\/p>\n<p>Which would you rather own?<\/p>\n<h3>2. Support<\/h3>\n<p>How is the product supported? Do all calls go through a low-level call center? Or, do you speak with an actual person?<\/p>\n<p>This points to the vendor\u2019s view of their customers. If they route all support calls through a low-level call center, do they really value their customer\u2019s time? Are they trying to help their customers succeed, or help themselves cut costs?<\/p>\n<p>Always look for a vendor that staffs their support desk with product experts. Sure, it costs more for the vendor, but it points to their commitment to their customers.<\/p>\n<h3>3. Features<\/h3>\n<p>Which features come standard with the software? Sure, different products offer different options. But, every good BI solution must include certain essential features. <\/p>\n<p>Rather than outline every feature here, we\u2019ve put together a short guide. The guide lists which features and capabilities make a good BI solution, and explains why each is so important. You can find this <a onclick=\"_gaq.push(['_trackEvent', 'PDF Download', 'BI Paper', 'Blog']); \" href=\"https:\/\/www.mrc-productivity.com\/research\/BIPaper.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red; font-weight: bold;\">free guide right here<\/span><\/a>. <\/p>\n<h3>Summary<\/h3>\n<p>Of course, the best BI solution is one that best fits your business needs and solves your problems. While the solution varies per company, these 3 signs will show you whether a solution is even worth considering.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summary: Over the past few years, we&#8217;ve seen an explosion in BI tools. But, with all of these available BI solutions to choose from, how do you know which options are any good? Here are 3 ways to separate the good from the bad.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","slim_seo":{"title":"3 signs of good Business Intelligence software - mrc&#039;s Cup of Joe Blog","description":"Summary: Over the past few years, we've seen an explosion in BI tools. But, with all of these available BI solutions to choose from, how do you know which optio"},"footnotes":""},"categories":[8],"tags":[10],"class_list":["post-8279","post","type-post","status-publish","format-standard","hentry","category-education","tag-business-intelligence"],"_links":{"self":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts\/8279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/comments?post=8279"}],"version-history":[{"count":5,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts\/8279\/revisions"}],"predecessor-version":[{"id":13131,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/posts\/8279\/revisions\/13131"}],"wp:attachment":[{"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/media?parent=8279"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/categories?post=8279"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mrc-productivity.com\/blog\/wp-json\/wp\/v2\/tags?post=8279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}