mrc's Privacy Policy

A customer's right to privacy is of paramount importance to mrc. Any information you provide on this site will be used to provide you with a more personalized online experience. This information will not be shared with any third party. Please read on for more details about our privacy policy.

Information Collection and Use

mrc is the sole owner of the information collected on this site. We will not sell or rent this information. We collect information from our users at several different points on our Web site.

Registration

In order to view certain demonstration sections of mrc's Web site, you must first complete a registration form. During registration you are required to give contact information (such as name and e-mail address). This information is used to contact you about the services on our site about which you have expressed interest. All mrc customers are automatically registered to use the customers-only section of our Web site. This area is provided as a service to our customers and access to this section is included as part of your maintenance and warranty agreement. In order to use password-protected areas of this Web site, a user must provide their user name and password. This information is used only to verify their status as a customer of mrc. All mrc customers are automatically pre-registered and need not provide any personal information.

Newsletters and Alerts

If you elect to receive newsletters or alerts from mrc, you will be asked to provide your e-mail address. This information is used solely to enable us to provide the requested newsletters and alerts to you. We do not provide this information to any third party.

Ordering

If you order a product or service from mrc, we will request additional information on our order form. This includes contact information (like name and shipping address). We will use this information to contact your directly for payment arrangements.

Log Files

We use IP addresses to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Cookies

When you visit the mrc Web site, you can remain anonymous and access important information without revealing your identity. In order to improve our site, we use "cookies" to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card. It cannot be executed as code or deliver viruses. Most Web browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. While we use cookies to track your visit to www.mrc-productivity.com, and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided mrc with personal information.

How we use the information

mrc uses information voluntarily given by our users for the purpose of filling orders and providing newsletters and alerts. In addition, we may also use the information to identify potential products and offerings that we feel will be of interest to you. We also use the information gained to plan future content based on users' interests and our assessment of important trends and issues in information technology and electronic commerce. The information gained may also be used to help us plan other mrc products and services.

Links

This Web site contains links to other sites. Please be aware that mrc is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys and Contests

Occasionally, our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and for internal research purposes.

Security

mrc provides its visitors with a secure online experience. We use a variety of security measures to maintain the safety and confidentiality of your personal information. All user registration information is contained behind a firewall and only accessible by a limited number of employees who have special access rights to our production systems.

Special Offers and Information

Registered users will occasionally receive information on products, services, events and announcements. Out of respect for the privacy of our users, we present the option to not receive some or all of these types of communications.

Site and Service Updates

We also may send you site and service announcement updates. Out of respect for the privacy of our users, we present the option to not receive some or all of these types of communications. We may also communicate with you about requested services or issues relating to your account via e-mail or phone.

Choice/Opt-out

Users who no longer wish to receive our newsletters or alerts may opt-out of receiving these communications. To cancel receipt of our e-mail communications, reply to the e-mail with "unsubscribe" in the subject line of the e-mail.

Notification of Changes

mrc reserves the right to change its privacy policy at any time. The most current privacy policy is accessible via our home page: www.mrc-productivity.com/about/privacy.html. Our users always have access to our policy on the information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

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mrc (US)
2001 Midwest Road
Suite 310
Oak Brook, IL 60523
630-916-0662
mrc (UK)
Argyle House
1 Dee Road
Richmond, Surrey
TW9 2JN
+44-20-8322-7720