Summary
With over 15 years of technical experience, Rick has assisted countless customers with quick and courteous support. When he's not on service calls, Rick works one-on-one with customers to plan and implement their consulting projects.
- Over 15 years of IT experience
- Strong knowledge of multiple operating systems and hardware
- Detail-oriented and task-driven
- Strong knowledge of the m-Power product
Experience
Director of Services, mrc. Provides support, testing, documentation, and training for mrc's products, and serves as project lead on numerous consulting projects. Experience across Windows, Linux, and OS/400, and databases including MS SQL, IBM Db2, MySQL, and Oracle.
Technical Support, University of Denver. Provided technical support for both hardware and software issues, delivering consistent solutions in user-friendly terms.
Education
MA, Ball State University
BSBA in Information Technology, University of Denver
Skills
- HTML/CSS
- Web development with m-Power
- SQL
- Freemarker
- Java, JavaScript, jQuery