Build a Custom CRM You Own, With No Per-Seat Fees

Your sales process shouldn't have to change to fit a CRM, and your CRM bill shouldn't climb with every rep you add. Manage contacts, deals, and pipeline in a CRM built around how your team sells, over your own data, in your environment. Add every rep, customer, and partner without a per-seat bill.

1,500+
Customers worldwide
Since 1981
45+ years in business
4.7/5
Rating on G2

Why Build a Custom CRM With m-Power?

Off-the-shelf CRM handles the basics fine. The problems start when your process needs a field that isn't there, or a workflow the tool can't build, and the per-seat bill keeps climbing as you add users. m-Power gives you another answer: Build the CRM around your process, over your own database, on the same security model as your other applications. Build it internally with m-Power, or have our consultants build it for you.

Real m-Power CRM screen showing a company record with total revenue, contacts, and notes
01

Built around your sales process

Build the stages, fields, and screens around how your team actually sells, instead of changing your process to fit the tool. When your process changes, change the CRM to match.

02

Each rep sees the right accounts

Row-level security decides who sees which accounts and deals, so territories and teams stay clean.

03

Automate the busywork

Build workflow automation into the CRM: Assign leads, schedule follow-ups, and send emails without anyone remembering to.

04

Connect it to your ERP and tools

An open architecture links the CRM to your ERP, quoting, and other systems, so data doesn't get keyed twice.

05

Add everyone, no per-seat bill

Perpetual license, no per-user fees. Put the CRM in front of every rep, service agent, and partner.

06

Own the CRM and the data

It runs over your own database, in your environment. You own the application and keep your customer data in-house.

m-Power owns the space on customization in terms of how well it integrates into what you're doing and how easy you make it.

Robert Reeder, CIO and VP of Technology, Henley Enterprises

I like having the freedom to quickly build and design solutions that work well for the business and can do whatever I want, even linking into other technologies or using APIs for extra functionality.

Roisin Bowen, Systems Developer, Autochair

We are really able to fine tune m-Power to match our business processes. You just can't get that from out-of-the-box software.

Sharon Hadley, Systems Analyst, Pearl Buck Center

What Can You Build?

Build over your existing database tables, on-premise or in the cloud. Whether your team builds with m-Power or our consultants build for you, here's what a custom CRM can include:

01 · Full CRM Build

Watch a Full CRM Built From Scratch

Watch the whole thing come together: A custom CRM with contacts, deals, workflow automation, customer onboarding, and ERP integration, starting from nothing but data.

  • Contacts, companies, and deals
  • Workflow automation and onboarding
  • Third-party and ERP integration
02 · Contacts & Deals

Contacts, Companies, and Deals Your Way

Track the accounts, contacts, and deals your business runs on, with the fields and stages that match how your team sells.

  • Contact and account management
  • Pipeline and deal tracking
  • Notes and activity logging
Real m-Power CRM: A company page with notes, deals, and deal statuses
03 · Automation

Workflow Automation Built In

Build the follow-up steps into the CRM. Route new leads, kick off onboarding steps, and send emails automatically, so nothing falls through the cracks.

  • Assign and route leads automatically
  • Trigger onboarding and follow-up steps
  • Send emails and alerts on any event
Real m-Power Workflow Designer flowchart with conditions, database lookups, and automated actions
04 · Integration

Connected to Your ERP and Tools

Keep the CRM in sync with the rest of your systems. Sync accounts with your ERP, push quotes into orders, and pull in third-party data through APIs.

  • Two-way sync with your ERP
  • Quote-to-order handoff
  • Third-party integrations via API

Use Cases

A few of the ways teams put a custom m-Power CRM to work. Build these yourself, or have our consultants build them for you:

Contact and account management

One record for every contact and company, with the fields your business needs.

Pipeline and deal tracking

Move deals through stages that match how your team actually closes.

Quoting and proposals

Generate quotes from CRM data and hand them off to your order system.

Service tickets

Log, route, and resolve customer issues alongside the account history.

Activity logging

Keep calls, emails, and notes tied to the right contact and deal.

Customer portals

Give customers self-service access to their own account and orders.

CRM and ERP integration

Sync accounts and orders so the same data doesn't get keyed twice.

Mobile CRM

The same CRM on a phone or tablet for reps who sell on the road.

Set up a demo and we'll build a CRM proof of concept over your data.

Get a Demo
Customer story

Sunstar Replaced Its CRM and Saved $200,000 in Year One

Sunstar ran a highly customized CRM inside Lotus Notes, but it had become cost-prohibitive, and their move to Office 365 left them without a built-in CRM. They used m-Power to build a custom replacement that fits their business.

  • Saved $200,000 in year one, $100,000 every year after
  • Built a CRM that fits their business exactly
  • Delivered in less time than deploying an off-the-shelf system

Try the CRM Demo

This is the CRM built in the video above. It's fully functional: Manage contacts, companies, and deals, and leave notes.

Custom CRM demo
Live demo

Custom CRM Demo

Manage contacts, create and manage deals, and leave notes on contacts or companies. Workflow automation is switched off in this public demo, but we'll build a working proof of concept over your data.

Enterprise-Grade Security on Your Customer Data

Run the CRM on the same security model as the rest of your applications, with control right down to the row.

Row-level permissions

Control which reps see which accounts, deals, and rows.

Role-based access

Lock down application and data access per user role.

Use your authentication

Integrate with Active Directory, OAuth2, or SAML.

Audit trails

Full logging of user actions and logins.

Frequently asked questions

Don't see your question? Ask us. You'll talk to a real person who actually cares whether this works for you.

Send us a note

How is a custom m-Power CRM different from off-the-shelf?

m-Power is the low-code development platform from mrc that builds a CRM around your process instead of making you fit theirs. You get the exact fields, stages, workflows, and integrations you need, over your own database, with no per-seat fees. You own the application and the data.

No. m-Power is a one-time perpetual license with no per-user fees, so you can put the CRM in front of every rep, service agent, and partner without the bill climbing as you add people. See the pricing page for how licensing works.

Yes. You define the stages, fields, screens, and rules, so the CRM matches how your team actually sells. When your process changes, you change the CRM, without waiting on a vendor's roadmap.

Yes. Build automation into the CRM to assign and route leads, trigger onboarding steps, schedule follow-ups, and send emails or alerts on any event, so the follow-through happens without anyone remembering to do it.

Yes. m-Power's open architecture connects the CRM to your ERP, quoting, and third-party systems through APIs, so accounts and orders stay in sync and the same data doesn't get keyed twice.

In your environment. The CRM runs over your own database, on-prem or in your cloud. You own the application and keep your customer data in-house, rather than handing it to a SaaS vendor.

Yes. m-Power apps are web-based and responsive, so the same CRM works on a phone or tablet for reps who sell on the road.

Yes. Build a customer-facing portal over the same CRM data so customers can view their account, orders, or tickets, with each one seeing only their own records.

Faster than deploying an off-the-shelf system, in many cases. The build video creates a working CRM in about 75 minutes, and Sunstar built their full custom replacement in around three months. In a demo, we'll build a proof of concept over your data.

Both. Your team can build with m-Power's low-code tools after a 5-day training, or our consultants can build it for you or alongside you. 96% of first-time services clients come back for another project.

Last updated: July 2026

See it for yourself

See a custom CRM built over your data

We'll walk through the build process live, using your data and your use case, and answer any questions your team has.