mrc's Cup of Joe Blog

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Month: December 2010

What is business intelligence?

EducationJust the other day, someone asked me this question: “What is business intelligence?” It got me thinking…I frequently write about business intelligence (BI) and why it’s important, but I’ve never really defined the term. In this post, I’d like to take a step back and give you the what, why, who, where, when, and how of business intelligence. Sound good? Okay, let’s get started…

What is business intelligence?
Most companies collect and store data covering all areas of their business. This data sits in a database and is really pretty useless in this format. What do I mean by that? If you looked at data in a database, it wouldn’t make any sense and would most definitely overwhelm you. This is where business intelligence comes into play. Business intelligence is the process of taking that (overwhelming) data in your database and presenting it in an understandable, accessible, and useful fashion. …

The key to business dashboard integration

EducationI’ve recently noticed more and more companies asking this question: “Can you integrate this dashboard with Sharepoint?” While it seems like a basic question, it highlights an underlying trend. I’ve noticed a shift in the business dashboard landscape. Business dashboards are no longer good enough. The question is not, “Do you have a dashboard?” Now, the question is, “Where can you integrate/access your dashboard?”

What do I mean? I’ve noticed that more and more companies want dashboards that:

  • Integrate with other business software (like Sharepoint).
  • Are accessible from any web browser.
  • Are accessible from a smartphone.
  • Integrate with other web services.