In a past article, we explored the growing need for IT evolution and outlined 6 keys to a high-performing IT department. The fact is, keeping the lights on is no longer good enough. Modern IT organizations must move quickly, and drive the business forward.
However, I noticed a problem. While all of the keys outlined in that article will help IT departments improve performance, it ignores a critical issue: common IT practices that kill productivity and waste precious resources.
The fact is, you could follow each one of those points perfectly…yet still struggle. If your IT staff focuses its energy on time-wasting and resource-draining tasks, you’ll never drive the business forward. You’ll be caught in a never-ending cycle of being busy, yet ultimately unproductive.
So, what are these common time-wasting and resource-draining IT practices that must be eliminated? We posed that question to a few experts in the area, and have compiled their responses (as well as some of my own thoughts) below. Without further ado, here are 6 common IT practices that should be eliminated.