mrc's Cup of Joe Blog

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Strategy

7 secrets of effective IT departments

EducationWhat’s the difference between effective and ineffective IT departments? Some operate efficiently, while others race around fighting fires, barely keeping their head above water. Some drive the business forward, while others simply keep the lights on…but not much else. Why?

More than ever, this is an especially important question for modern IT departments. As technology plays a larger role in the business, more pressure will fall on IT departments. As more pressure is placed on the IT department, the need for highly efficient IT departments becomes greater than ever.

This brings us to the original question: What separates the effective IT department from the ineffective? What do efficient IT departments do that slow IT departments don’t do? We’ve posed those questions to a few experts in the area, and have compiled their advice below. While I realize that we can’t possibly touch on every reason, here are 7 important traits of effective IT departments.

Weekly recap: How IT can keep its strategic role in 2013, Ubuntu on smartphones, and more…

EducationEvery week, I share the most interesting and useful tech articles that I’ve found over the past week. This week’s top articles focus on how IT can keep its strategic role in 2013, linux on smartphones, and more. I hope you find them useful:

Ubuntu on smartphones: What you need to know
The popular Linux distribution, Ubuntu, recently announced that they’re creating a smartphone OS, which should be released this year. Mozilla also recently made news with the announcement that they are also working on a smartphone OS. What does this mean for business? If your company has built mobile web apps, you’re in the clear. Mobile web apps work across all operating systems, both now and in the future.

Weekly recap: 6 ways IT still fails the business, HTML5, and more…

EducationEvery week, I share the most interesting and useful tech articles that I’ve found over the past week. This week’s top articles focus on HTML5, monetizing data, and more. I hope you find them useful:

Monetizing data to drive a competitive advantage
As companies gather more and more data, they must answer one big question: What are we doing with this data? If your company isn’t using your customer data as a competitive advantage, you’re missing out on a huge opportunity.

Top 6 strategic IT priorities for 2013

EducationThink back just 10 years ago. Smartphones and tablets (as we know them today) didn’t even exist yet. Social media was a new concept. Mentioning the term “Big Data” would just bring you awkward stares.

My, how the times have changed.

Fast forward to today. Businesses are currently experiencing some of the most rapid technological changes since the rise of the web. Smartphone and tablet adoption have exploded. PC usage is on the decline. Cloud computing is on the rise.

With all of these changes, which areas should your IT department focus on in the next few years?

I’m curious to hear your opinions. What do you think are the biggest strategic issues facing IT departments going into next year? While I’d love to hear your thoughts in the comments, I’ve created my own list of 6 issues that every IT strategy must include going into 2013: