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Education

5 ways software vendors try to trick you

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EducationWhile speaking with one of our customers a few years back, he remarked that our software didn’t have any “gotchas”–bad surprises that spring up after the purchase. In dealing with software vendors for many years, he told me that he had come to expect “gotchas” in all software purchases.

In other words, he actually expected that software vendors were trying to trick him. I don’t know about you, but that makes me sad. Should a customer be surprised when software does what it’s supposed to do, and costs what they expect it to cost? Of course not!

Perhaps a better question: How did it get to this point?

I think much of it starts with pricing. Business software licensing models aren’t exactly straightforward. In fact, they’re downright confusing. I’ve been in this industry for over 30 years, and I still run across licensing structures that confuse me.

The problem is, many of the licensing structures are confusing by design. Vendors lure buyers in with cheap price tags, only to sneak in a few “gotchas” when it’s time to buy, or after the purchase.

I’d like to help you avoid these unpleasant surprises. I’ve listed below 5 common vendor tricks to watch out for when buying business software: …

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5 uncommon reporting features that will impress your boss

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EducationWhen your boss (or any other executive in your company) asks for a web report, what do you create? Do you create a standard web report that displays the necessary data, includes some interactive charts and graphs, and lets the user drill down to more details?

Those are all nice features, but they’re fairly standard. What can you do to make that report really stand out? What can you do to make your boss say, “Wow!”?

I have some ideas that might help you. If you want to create reports that really stand out, they should… …

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More questions to ask before building a mobile business app (Part 2)

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EducationA few weeks ago, I started a two-part article for businesses who are considering building their own mobile apps. As mentioned in that article, smartphones and tablets are spreading faster than any other technology in history. As businesses rush to take advantage of this trend, they often dive into mobile without a proper understanding of their options.

In part one, we focused on 4 essential questions to ask before building a mobile business app. Today, I’d like to finish up this two-part article with 4 more questions your business should ask before building mobile apps, which you can find below: …

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7 key security features of business-class development software

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EducationWorking in the business software industry for over 30 years, I’ve seen my fair share of pretenders–amateur software posing as professional business software.

The problem is, this “amateur software” is often hard to detect. It looks great in the demo. Unfortunately, its limitations become apparent after you’ve already purchased the software…when it’s too late to go back.

Today, I’d like to share some tips that will help you separate business-focused application development software from the “amateur” software. I’m focusing on web application development software because that’s our area of expertise (we’ve been doing this for quite a while), but I’m sure these tips apply to most any business software.

So, what separates the pretenders from the legitimate, built-for-business software? Architecture and security. The cheap amateur software focuses mainly on the look and feel, but skimps on the architecture and security. Application development software that’s truly designed for business will include flexible architecture and business-class security features.

What types of security features should good application development software include? I’ve compiled a list of 7 security features that are absolutely essential in professional business application development software: …

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How to build a dashboard that your executives will love

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EducationA recent study by Aberdeen Group uncovers some surprising information about the need for real-time data. In that study, 42% of respondents claimed they needed to make decisions on business events within the day that the event occurred. Going even further, 28% put the time frame at one hour.

All in all, Aberdeen finds that decision-making windows are shrinking. Businesses are forced to respond to incoming data faster than ever before.

What does this mean? For many businesses, it means they need more than traditional reporting software. They need executive dashboards that deliver clear, real-time business data to the right people when they need it.

If your company falls into this category, and you need to build dashboards for your users and executives, you’ll inevitably run into a few questions: What goes into my dashboard? What makes a good dashboard? How can you build useful dashboards that your users and executives will love?

So, what’s the answer? Rather than simply list my opinions, I decided to try something new: I posed those questions to a few dashboard experts, and have compiled their advice (as well as some of my own advice) into the 6 key points below. Follow these steps, and you’ll be well on your way to building useful dashboards:
…

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How to turn a spreadsheet into a web app in 3 minutes

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EducationI’ve mentioned the dangers of spreadsheet misuse on many occasions, and explained why it’s so important to put that spreadsheet data into your database. However, I realized that I’ve never showed you how to turn your spreadsheets into database-driven web apps.

So, we created a video to do just that. The following video explains why you should convert your spreadsheets into web apps, and even shows you how it’s done. You might be surprised to learn just how simple this process is.

Note: This video is best viewed in 720p(HD) resolution at full screen. Click the “gear” icon below the video to change the resolution.

How to control BYOD without going insane

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EducationThe shift from company-controlled devices to employee-controlled devices is one of the biggest IT trends in recent history. According to a study from Logicalis, 57.1% of employees already use their own devices for work-related tasks in some form or another. Another survey puts that number at 80%.

Can IT ignore BYOD?

What are IT departments doing about this Bring Your Own Device (BYOD) trend? The study listed above answers that question with some interesting statistics: 46.1% of employees who use their devices for work claim their IT departments are either unaware of or ignore BYOD. Is this a viable approach? Not at all. Let me give you two reasons why your IT department needs a BYOD strategy: …

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Native apps: The wrong choice for business?

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EducationNative mobile applications are popular among consumers, but how do their advantages translate to the business world? Not as well as you might think.

If you’re considering mobile apps for your business, here’s a new white paper that you’ll want to read. It explores each mobile app option, and explains why businesses should think twice before taking the native approach. You can access the white paper right here.

4 essential questions to ask before building a mobile business app (Part 1)

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EducationIn 2012, Gartner estimates that smartphone and tablet sales reached 821 million, accounting for approximately 70% of all devices sold in the last year. In 2013, they expect those sales numbers to reach 1.2 billion.

If it feels like the mobile trend is growing faster than other trends in recent history, you’re right. According to a report published by MIT, mobile computers (smartphones/tablets) are on track to saturate markets in the U.S. and the developing worlds in record time. In other words, smartphones and tablets are spreading faster than any other technology in history.

How are businesses responding? A 2012 Accenture survey found that 78% of CIOs consider mobility a “top 5 priority”. Businesses understand the importance of mobile, and are rushing to take advantage of this trend.

That’s where the problems arise. As businesses rush to build mobile apps, they often dive into the project without proper planning, or without an adequate understanding of their mobile app options.

As you might imagine, this causes problems. First, it produces mobile apps that the company doesn’t really need. Second, without proper guidance, some companies build the wrong type of mobile app–wasting time and money in the process.

To help your company avoid these problems, I’ve created a list of questions you should ask before building a mobile app. Hopefully, these questions will keep you from building an app that fails, or from building the wrong type of mobile app. Before you build your mobile app, here are 4 questions to answer: …

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What happens when you combine machine translation with human translation?

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EducationIf your company operates in multiple countries and currently translates your web sites and/or apps into multiple languages, let me ask you a question: What if you could combine the speed of machine translation with the accuracy of human translation?

If that sounds intriguing, here’s a video you’ll want to watch. It outlines the growing need for translation, and explains a unique translation method that nearly automates web application translation. I hope you find it informative.