mrc's Cup of Joe Blog

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Why are so many IT departments outsourced?

Save MoneyDo you know why so many IT departments get outsourced? Because many businesses view IT as a service organization, existing only to support the business. They view IT as “order-takers,” not innovators. From their perspective, if the IT department exists only to take orders from the business, why not outsource?

I think that perception needs to change, and I’d like to show you how. …

Stop wasting money on legacy application maintenance

Save MoneyAccording to a recent survey, the federal government spends $35 billion every year maintaining legacy applications. In other words, it costs $35 billion dollars just to keep everything running smoothly. When I hear numbers like this, a couple of questions immediately come to mind. How do they determine maintenance cost? How much would it cost to maintain modern applications?

I think the better question is this: Why is maintenance for legacy applications more expensive than maintenance for modern applications? After all, if you modernized your applications, you would have to maintain the new applications too. What makes legacy application maintenance so expensive? While I’m sure there are more, here are 4 big reasons: …

4 reasons why software purchases fail

Save MoneyHave you ever been in a “blame” meeting? It’s one of those meetings called when numbers are down or after a project or purchase failed miserably. As you might guess, there’s a lot of finger pointing and blame spreading. Not only are these meetings painful, they are completely unproductive. Since everyone is too busy deflecting blame, no one learns from their mistakes.

I’d like to help you avoid these meetings. Obviously, I can’t write a definitive guide on how to avoid failure, as every business and situation is different. However, I can help you avoid failure in one area that applies to most companies: Software purchases. In my experience, software purchases usually fail for one of four reasons. I’d like to explain those reasons and then tell you how to avoid them. …

6 reasons why IT projects fail

Save MoneyA successful IT project is one that is delivered on time, at or under budget, and working as originally planned. According to the Standish group, only 32% of IT projects are considered successful. Believe it or not, that’s an improvement over years past.

Why are most IT projects unsuccessful? I found a nice article entitled “Why IT projects fail” which lists 6 of the most important reasons for failure. I couldn’t agree more with the first point: Lack of user involvement. If your project will be used at all by end users, they must be involved early on. After all, a new system or application that end users can’t (or don’t want to) use is a waste of money. …

Keys to a successful BI implementation

Save MoneyBusiness intelligence (BI) can provide incredible advantages when implemented correctly, such as agility, better decision-making, and even increased profitability. BI is not without risks, however.

How can you implement a BI solution with the greatest chance for success? Let’s take a look at our options. In the past, there were really only two: Build it yourself or buy a pre-packaged solution. …

Where is the best place to outsource?

Save MoneySomeone in one of my LinkedIn groups asked this question: “Where is the best place to outsource?” Now, he was from an outsourcing company and was only trying to raise awareness for his company, but the responses made me smile.

Most responses mirrored my advice: Avoid outsourcing if at all possible and keep it in house. I understand…many companies outsource because they feel it’s their only option. They can’t afford to keep the work in-house and outsourcing makes perfect financial sense on paper. …

How much does free really cost?

Save MoneyThe web is changing perceptions about what should be free. Companies are giving away software for seemingly nothing. Some of it actually looks like good, quality software. But…is it really free? What does “free” actually cost? Answer: A lot more than you might think. Let me explain.

While “free” products may not cost money upfront, you typically end up paying in one of these three forms: …