Why users don’t use Business Intelligence
One of the biggest problems facing companies using business intelligence software is this: Most users don’t use it. This problem has been discussed in great detail, with the general consensus being that users typically don’t use BI software because it’s too difficult. Makes sense, right?
While I believe that problem does play a role in adoption rates, I recently read an old Gartner BI study that touches on another possible reason. Many BI tools require that the user stop operating in their traditional workspace and move to another environment to view information. …